Validity of the conditions

Our deliveries, services and offers are made exclusively on the basis of these terms and conditions, even if they are not expressly agreed again. They apply in the current version at the time of the conclusion of the contract. By ordering the goods or services, these conditions are considered accepted. Our general terms and conditions apply exclusively. Conflicting terms or conditions deviating from our terms and conditions will not be accepted, unless we have expressly agreed to them in writing in individual cases.

Prices and payment

Switzerland and EU: For new customers, we insist on delivery against advance payment, cash on delivery or collection in cash. For existing customers, we deliver after agreement with 30 days net. Cash on delivery and shipping costs to buyer. A payment is deemed to be made only when we can dispose of the amount. The contract and invoice currency is the Swedish kronor (SEK) or Euro (€). The prices are given in Swedish kronor (SEK) or € (Euro) and refer to the stated amount. Our offers are non-binding. Special offers are only valid while stocks last. Prices are subject to change at any time. In the case of delivery abroad, customs costs and fees, etc. may arise, which are borne by the recipient.


a) With the order overleaf, the buyer declares the request for conclusion of a sales contract. The contract comes - apart from paragraph b - only then, if we have accepted the application by order confirmation. Until then, the other sale of the goods reserved.

b) Contracts up to € 800 Net order value are also concluded without order confirmation.

c) The characteristics of the delivery or service object underlying the contract arise exclusively from the manufacturer's information. Deviations require a written agreement. d) If we are not responsible for a non-delivery by a supplier, we are entitled to withdraw from the contract. In this case, we will inform the customer immediately about the unavailability of the goods and refund his consideration immediately.

Delivery and service time

a) The ordered products are ready for dispatch within the specified time after receipt of payment and will be delivered in 2 to 14 working days. ADVOLAT Schweiz GmbH strives to keep the delivery time as short as possible. Information from ADVOLAT Schweiz GmbH about the delivery period is not binding

. b) In the case of force majeure and other unforeseeable, exceptional and involuntary circumstances, eg. B. malfunctions due to fire, water and similar circumstances; Failure of production facilities and machines; Strike and lockout; Lack of materials, energy, transportation options; Regulatory Interventions (even if they occur to our suppliers), if we are prevented from meeting our obligations in a timely manner by these circumstances, will delay the delivery period by a reasonable amount of time.

c) ADVOLAT Schweiz GmbH is not liable for delays in delivery on the part of the manufacturer.

d) Compliance with the delivery period requires the fulfillment of all contractual obligations of the customer.

e) After our order confirmation, the products will be delivered to the address you specified when ordering.

f) Complaints concerning damage, delay, loss or bad packaging must be reported in writing within 2 days after receipt of the consignment. Visible differences must be reported in writing to us and the carrier immediately upon receipt of the goods, hidden differences within 8 days after receipt of the goods. Supplementary regulations for selection business.

a) Our General Terms and Conditions also apply to selection transactions subject to the special provisions contained in this section.

b) The goods handed over to the customer at his request shall be deemed to have been finally accepted for sale if and insofar as we fail to do so within an agreed or lacking agreement within the limits specified by us in the accompanying documents or within a later limit of our choice reasonable time.

c) With the handing over of the selection goods to the customer or with dispatch to the carrier all risk, in particular that of the non-culprit loss and loss to the customer.

d) The customer is obliged to adequately insure our selection goods against robbery, burglary, predatory extortion, fire and water damage and assigns his claims against the insurance from future claims in advance to us as a precaution. We accept the assignment.

e) Without our prior written consent, the customer may not leave our selection goods to third parties in consignment or for selection. f) When returning selections, the customer bears the risk of non-culpable loss and non-culpable damage.


a) ADVOLAT Schweiz GmbH endeavors to support the customer to the fullest satisfaction in case of warranty claims.

b) The warranty is only guaranteed by the manufacturer of the products! It is usually 1 to 2 years on the product, unless expressly agreed otherwise in writing. From this warranty, no claims for withdrawal, reduction or compensation can be derived, but only claims for repair. Likewise, he can not derive any claim for free replacement for new goods or replacement equipment for the duration of the repair period. The warranty period begins with the delivery of the goods to the customer and is not interrupted or inhibited by rectification. ADVOLAT Schweiz GmbH is not liable for warranty services of the manufacturer. ADVOLAT Switzerland GmbH is not liable for warranty services not provided by the manufacturer!

c) The warranty is void if improperly handled. A liability for normal wear and tear is excluded. Warranty claims against us are only available to the direct buyer and are not assignable.

Transfer of Risk

The risk is transferred to the customer as soon as the consignment has been handed over to the person carrying out the transport or has left our premises for despatch, even if partial deliveries are made. This applies regardless of whether the shipment is made from the place of performance and who bears the freight charges. If the goods are in stock and the shipment or acceptance is delayed for reasons for which we are not responsible, the risk shall pass to the customer upon receipt of the notification of readiness for dispatch.

Retention of title

The delivered goods remain our property until full payment. For chargebacks, we reserve the right to charge any fees. This does not apply if the non-redemption and return is due to our misconduct. With a chargeback, the goods are returned to our possession. limitation of liability Claims for damages due to impossibility of performance, breach of contract, culpa in contrahendo and tort, are excluded against us, as well as against our vicarious agents, unless intentional or grossly negligent acts. Any liability for consequential damages resulting from the use of the products is rejected. copyright All content and texts of these general terms and conditions (GTC) are the intellectual property of ADVOLAT Schweiz GmbH and protected by copyright. The use of excerpts of these terms and conditions requires the written permission of ADVOLAT Schweiz GmbH.

Refund policy

a) Only for orders over the Internet: You are entitled, without giving any reason, to withdraw within 7 days after receipt of the goods by returning the contract. The period begins with receipt of the goods. To safeguard the withdrawal period, the timely handover of the goods to the transport company is sufficient. The return address for goods can be found in the invoice. They bear the burden of proof for the dispatch and the responsibility and costs for the transport (including sufficient insurance) of the returned goods.

b) If the goods are not returned in full or in a deteriorated condition, we have the right to refuse the return or to claim an impairment.

c) For returns from Switzerland we charge a processing fee of CHF 20.00 and for returns from abroad a processing fee of 20.00 Euro.

d) Special and custom-made products are generally excluded from exchange.


The place of jurisdiction is the location of the registered office of ADVOLAT Schweiz GmbH. This applies to both parties for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is governed by Swiss law to the exclusion of UN law. We are entitled to sue at your place of residence or business. The ineffectiveness of individual provisions does not affect the remaining effectiveness of the contract and these terms and conditions. A corresponding erroneous provision shall be replaced or supplemented by an effective provision which comes closest to the economic purpose of the original provision. These terms and conditions may be amended by us at any time or replaced by new terms. Changed terms and conditions apply from their publication.


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